Refund, Return & Cancellation Policy
Last Updated: September 2026
Suson Essentials LLC provides wellness education, coaching, programs, services and select physical products. Because the nature of our offerings varies, refund and cancellation terms depend on the type of purchase.
Services & Coaching
Because services involve time reserved specifically for the client, cancellations and refunds are subject to the terms provided at the time of purchase.
If a service has not yet been provided, please contact Suson Essentials as soon as possible regarding cancellation or rescheduling.
Once a service has been provided, the portion of the purchase attributable to that completed service is generally non-refundable, except where otherwise stated in writing.
Online Programs & Educational Programs
Our programs provide educational content, resources, guidance and recommended action steps.
Individual results vary. The effectiveness of any program depends on many factors, including the individual’s participation, consistency, implementation of recommended action steps and individual circumstances.
Purchasing a program does not guarantee a particular health, wellness or other outcome.
Refunds are not available once the customer has accessed the program.
Physical Products
For the Pocket Prayer Card, books and other physical products sold directly by Suson Essentials:
Customers should contact Suson Essentials within 5 days of receiving an item if it arrives damaged, defective or incorrect. The item will be replaced if it is damaged, defective, or incorrect.
Affiliate and Third-Party Purchases
Suson Essentials LLC provides links to certain products and services offered by third-party companies. When a customer clicks an affiliate link and completes a purchase directly with the third-party company, Suson Essentials LLC is not the seller of that product or service. The purchase, payment, fulfillment, warranty, cancellation and refund are governed by the third party’s applicable terms and policies. Suson Essentials may receive a commission when a customer purchases through certain links.
To start your refund, please email support@SusonEssentials.com. Put the Word “Refund Request” in the subject line and someone will be in touch with you within in 48 business hours. Thank you.